Returns & Exchanges
At Vero Moda Oslo, we want you to love your fashion finds, which is why we offer a flexible 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags are intact, and include the printed return slip inside the parcel.
- 3.Ship the Package
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or Vero Moda Oslo boutique.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.